Case Study: Client Management

Pharma Sector Operations Leader


Westbourne IT

The Challenge

Westbourne’s customer service objective is to align the people, technologies and processes to help clients increase productivity and morale by helping to reduce frequencies of IT disruptions. Their challenge was the need to source specific specialised reliable ‘low risk’ people solutions.

The Solution

Through our panel of professionals, we identified a number of Experts ranging from service transition project managers to specialise DEC Engineers that were a perfect match to Westbourne’s requirements.


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