Case Study: Procurement

Provision of a Structured Procurement Methodology


Liberty Mutual Insurance

The Challenge

Liberty had a complex procurement model and significant third-party dependencies in their operating model and needed the right level of expertise and experience to align their capability/model with the changing demands of the market.

The Solution

GMn provided a structured analytical methodology to reviewing and improving procurement processes, capabilities and third-party contracts and as a consequence embedded the deep procurement experience in the Liberty team on completion.


There was a critical need to supplement the vendor supplier management capability. We knew we needed an experienced practitioner, somebody who through their extensive experience could not alone quickly step into the role but also use that experience to enhance its effectiveness. GMn fulfilled this requirement in every aspect.
Sharon O'Brien
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